Standard Features l Voice Messages & Notification l Advanced Features l Optional Reports l Add-on Features l CRM Integration l Calling Cards
the AppsTel system is a fully featured system, it may not be
possible to sell a full system to clients. This is just one
of the benefits the AppsTel system offers over its
competitors. You no longer need to sell your customer
a new phone system to have full integration with your CRM.
See the links below for details on how AppsTel can work with
existing phone systems.
AppsTel Converter System:
- Business Call Tracker - The system can be setup using 1 of 2 options;
- Option1 Sign-in/Sign-out - Users must sign-in and out of workstations
locations. The system sends the location of the user
back to the CRM application allowing the Application
to launch a Customer Profile. (See
Below for Customer Profile Launch information).
- Option2 Quick Pick -
is a 3-digit code that users enter at any VoIP
workstation. This code is transmitted to the CRM
application allowing the Application to launch a Customer Profile at that workstation. (See Below for Customer Profile Launch
- Customer Profile Launch - Once a user has picked up a call the system sends the
location of the user back to the CRM application
allowing the CRM to launch a customer profile at the
workstation located at that phone. The AppsTel system has an option screen launch feature if needed. This
feature can push the data to the CRM manually to assist
with workstation locations or populate screen fields
after CRM application is launched.
VoIP Telephone System for CRM Applications Integration