On the "Mail Format" tab, if the box for "Use Microsoft Word to edit e-mail messages" is checked, uncheck it. Click "Apply" and "OK" if you made any changes, otherwise, just click "Cancel"

STEP III:

Start a new e-mail message by clicking on the "New" button, or by selecting "New >> Mail Message" from the "File" menu.

STEP IV:

Type out the template as you would like it to appear, leaving areas that will be changed in the future blank.

STEP V:

When you are done, click "Save As..." from the "File" menu of the e-mail itself.

STEP VI:

Select "Outlook Template (*.oft)" as the type from the "Save as type:" drop down menu, then click the "Save" button.

STEP VII:

Select "Options..." again from the "Tools" menu.

STEP VIII:

This time, make sure that the "Use Microsoft Word to edit e-mail messages" box is checked in the "Mail Format" tab. When you are done, click "Apply" and then "OK."

STEP IX:

Now, if you'd like to use your new template, go to the "Tools" menu again and select "Forms" & "Choose Form..."

STEP X:

In the "Choose Form" window that pops up, select "User Templates in File System" from the "Look In:" drop down menu. After choosing "User Templates in File System" your newly created template should appear - select it and click "Open."

STEP XI:

After opening your template, fill out the remaining blank areas with the appropriate information and click the "Send" button to send out the e-mail.